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Privacy policy

The Law and regulations covering data protection and the use of personal data are changing in May 2018.

Oxford Refrigeration Ltd is committed to safeguarding and preserving your privacy when visiting our website or communicating with us. This policy will explain what happens to any data that you provide to us or we collect from you.

Information Collected

In order to accomplish our core business activities, we may collect the following data:

  • In visiting our website, details relating to your visit and resources you access.
  • Information you provide when completing forms.
  • Information provided to us when you communicate with us.

The communication of information via the internet is not completely secure and therefore entirely at your own risk.

Use of Cookies

We may collect information about your computer to provide statistical analysis about visitors and their use of our website. This data does not identify any personal details.

This information can also be used to improve our website for your benefit.

We do not accept any liability of policies belonging to third party websites which may be linked from our website.

Use of Your Information

Your information that is collected and stored is primarily used for us to deliver our core business activity.

As a Data Controller we collect data such as business email addresses, phone numbers and addresses for our customers, sub-contractors and service providers. We do not collect any personal emails or phone numbers unless provided by them for business use.

For suppliers, we collect business email addresses, phone numbers, addresses and bank details.

Where we store your personal data

This data is stored at our premises in the UK. Key information and documents are stored is secured areas.

Electronic data is stored on a secure server in our premises and is protected at various levels with firewalls, antivirus and anti-ransomware software. This data is backed up to a cloud platform based in the UK.

Disclosure of your Information

We may disclose your information to third parties:

  • Where we are legally required to disclose.
  • To fulfil a contractual requirement.
  • Where we may sell any or all our business and assets to a third party.

Data Breach

We have a separate documented procedure that details a plan of action for data breach.

Training and Awareness

Office staff has received training on data security awareness.

Access to Information

In accordance with The General Data Protection Regulations, you have a right to access information that we hold about you. This request may be subject to an administration charge.

Changes to Policy

We recommend you check this policy to view any updates or amendments.

Contact

Any requests and comments regarding this privacy policy should be sent to john.creek@oracoxford.co.uk